Enhance your Mitel experience with Trust Distribution Ltd
Over the last 2 years, the way we all go about our daily working lives has changed with hybrid working, and the demand for solutions to manage remote contact centre agents and Microsoft Teams integration has skyrocketed.
Working with our channel partners we have identified solutions that we know will enhance the Mitel customer experience as well as offer our Mitel partners the opportunity to sell into their base and maximise profits. We have chosen to partner with companies that have a proven track record, we have secured exclusive partnerships with Vtech, Audiocodes, 3FiftyNine and Xarios.
So, what are these value-add products & services?
Vtech – Hospitality Phones
The MiVoice Office 400 continues to be a market leader with a strong presence around the UK & Europe, especially, within the hospitality sector. Its inbuilt hospitality features make it an ideal solution for this vertical. Trust has a wide range of Mitel MSA approved hotel phones to complement the MiVoice Office 400 system. These Phones are deployed in many flagship hotels around the world.
3FiftyNine – Mitel MiContact Centre Interactive Wallboards
We know you want to be able to offer an interactive wallboard, showing agent and departmental statistics that are so easy to design you can pass that task onto your end users. Even if they have no Contact Centre programming experience customers will be able to view those all-important statics from a mobile device regardless of where they are. This is an ideal solution to sell into your Mitel customer base.
AudioCodes – Microsoft Teams Direct Routing & Integration
There is no denying that Microsoft Teams Integration has accelerated in popularity over the past 18 months, hence our new and exciting partnership with AudioCodes. The partnership has enabled us to introduce our very own direct routing platform, TruTeams. This solution integrates with the customers’ existing Mitel PBX, ensuring they continue to maximise return on their investment and help our channel partners retain their Mitel customers. This is not just another no-frills direct routing platform; it offers so much more…
Xarios – MiVoice Office 400 PCI Compliant Call Recorder
We have been working closely with Xarios over the last 12 months to bring to market their popular PCI compliant as well as cost-effective Call Recorder onto the MiVoice Office 400. The Call Recorder is fully approved on Mitel’s MSA program.
MiVoice Office 250 partners will be familiar with this feature-rich, dependable, and easy-to-use solution, in addition to the strength, it brings to the already feature-rich MiVoice Office 400.
We will be highlighting all the above solutions at Mitel’s UK Partner Experience Event on Tuesday 22nd March. Please register now and join us on our stand to see demonstrations, speak to our product experts and have the chance of winning great prizes. We might even buy you a few drinks!